Employee Customer Service (m/f/d)
- Eckert & Ziegler Umweltdienste GmbH
- Brunswick
- Presence / Mobile
- Work experience
- Fulltime
CONTRIBUTING TO SAVING LIVES | WIR HELFEN ZU HEILEN
This is where Eckert & Ziegler Umweltdienste GmbH, a subsidiary of the Eckert & Ziegler Group, comes in. Aware of its great responsibility, the company accepts used radiation sources from its own production worldwide, as well as other materials from all over Germany that are generated as waste when handling radioactive substances, for example in laboratories, production facilities and industrial plants. Where possible, these are recycled and returned to the economic cycle. If this is not possible, they are processed for proper disposal. As a service provider for the conditioning of radioactive waste, we have decades of extensive and widely recognised expertise.
Is professional disposal important to you and do you want to make a significant contribution?
Become part of our team.
Your contribution to success
- Checking and approving customer registrations and orders in accordance with radiation protection regulations and after clarification with technical departments and, if necessary, preparing quotations
- Recording orders in the commercial system and entering data into the technical system, as well as invoicing orders
- Communication with national and, if necessary, international customers
- Monitoring and maintaining special price agreements and customer price lists
- Independent processing of intercompany orders
- Order processing and invoicing in accordance with intersegment agreements
- Tracking delivery dates; acting as a representative for logistics planning and coordinating disposal tours in consultation with the customer and cross-functional departments
- Creating and maintaining the QA documents required for the logistics processes in accordance with the applicable transport regulations and the internal quality assurance program
- Setting up, checking and maintaining customer details in the database and managing the archiving system
- Creation and tracking of standard import declarations for authorities
This qualifies you
- Successfully completed commercial training, e.g. industrial clerk or office clerk and several years of professional experience in customer service and order processing
- Experience in customer service in the field of medical technology and basic knowledge of radioactivity are desirable
- Good technical understanding and willingness to familiarize yourself with the basics of dangerous goods legislation
- Business fluent German and good English skills
- Very good knowledge of MS Office products, especially MS Excel, and ERP systems
- Strong communication and teamwork skills as well as independence and reliability
You can look forward to
- Family-friendly organisation with flexible working hours and remote working opportunities
- Permanent and secure job
- Attractive remuneration, as well as capital-building benefits and a company pension scheme
- 30 days' holiday and paid time off for special reasons such as relocation, wedding or sick child days
- Health benefits, such as health insurance and health days
- Interesting and challenging work with a high degree of personal responsibility
- Bicycle leasing offer
- Pleasant working environment in a dedicated team
- Opportunities for individual development
- Flat hierarchies and short decision paths
- Catering options in the company canteen
- Parking and good public transport links
We look forward to receiving your application!
Show us what makes you special. Take the next step in your career and send us your informative application documents, stating your salary expectations and your earliest possible starting date.
Do you have any questions? Please contact us:
- Jasmin Hamann
- Personell Officer
- +49 5307 932-433