German
English

Employee Customer Service (m/f/d)

Eckert & Ziegler Umweltdienste GmbH
Brunswick

Presence / Mobile
Work experience
Fulltime

CONTRIBUTING TO SAVING LIVES | WIR HELFEN ZU HEILEN

The production and use of radioactive products for industry, medicine and research generates radioactive residues. Eventually, the products will reach the end of their life cycle and both the residues and the products must be disposed of properly and in accordance with regulations. Who takes on this challenging task?

This is where Eckert & Ziegler Umweltdienste GmbH, a subsidiary of the Eckert & Ziegler Group, comes in. Aware of its great responsibility, the company accepts used radiation sources from its own production worldwide, as well as other materials from all over Germany that are generated as waste when handling radioactive substances, for example in laboratories, production facilities and industrial plants. Where possible, these are recycled and returned to the economic cycle. If this is not possible, they are processed for proper disposal. As a service provider for the conditioning of radioactive waste, we have decades of extensive and widely recognised expertise.
Is professional disposal important to you and do you want to make a significant contribution?

Become part of our team.

Your contribution to success

Checking and approving customer registrations and orders in accordance with radiation protection regulations and after clarification with technical departments and, if necessary, preparing quotations
Recording orders in the commercial system and entering data into the technical system, as well as invoicing orders
Communication with national and, if necessary, international customers
Monitoring and maintaining special price agreements and customer price lists
Independent processing of intercompany orders
Order processing and invoicing in accordance with intersegment agreements
Tracking delivery dates; acting as a representative for logistics planning and coordinating disposal tours in consultation with the customer and cross-functional departments
Creating and maintaining the QA documents required for the logistics processes in accordance with the applicable transport regulations and the internal quality assurance program
Setting up, checking and maintaining customer details in the database and managing the archiving system
Creation and tracking of standard import declarations for authorities

This qualifies you

Successfully completed commercial training, e.g. industrial clerk or office clerk and several years of professional experience in customer service and order processing
Experience in customer service in the field of medical technology and basic knowledge of radioactivity are desirable
Good technical understanding and willingness to familiarize yourself with the basics of dangerous goods legislation
Business fluent German and good English skills
Very good knowledge of MS Office products, especially MS Excel, and ERP systems
Strong communication and teamwork skills as well as independence and reliability

You can look forward to

Family-friendly organisation with flexible working hours and remote working opportunities
Permanent and secure job
Attractive remuneration, as well as capital-building benefits and a company pension scheme
30 days' holiday and paid time off for special reasons such as relocation, wedding or sick child days
Health benefits, such as health insurance and health days
Interesting and challenging work with a high degree of personal responsibility
Bicycle leasing offer
Pleasant working environment in a dedicated team
Opportunities for individual development
Flat hierarchies and short decision paths
Catering options in the company canteen
Parking and good public transport links

We look forward to receiving your application!

Please apply by using our online application form, which can be easily access by clicking on the "Apply Now" button at the end of each vacancy.

In our search for new talent, we welcome all applications regardless of gender, age, race, sexual identity, disability, religion or belief. We value diversity and the different perspectives you can bring to our business. We welcome your application even if you do not meet all of the criteria, because we value individual skills, motivation and potential over categorisation.

Show us what makes you special. Take the next step in your career and send us your informative application documents, stating your salary expectations and your earliest possible starting date.

Do you have any questions? Please contact us: